Email Etiquette Quiz

121 Responses | Created by mercedesalfaro | Skip to Results | Private
  1. 1

    What are the factors you should consider before writing an e-mail message?

  2. 2

    What are the guidelines for writing subject lines?

  3. 3

    What are the guidelines for writing effect greetings?

  4. 4

    What are the guidelines for ensuring that the tone of your message enhances its effectiveness?

  5. 5

    It is important you know how to construct an appropriate and effective e-mail message, which of the following statements describe when it is not appropriate to use emotions and internet abbreviations.

  6. 6

    When it is not appropriate to use emotions and electronic abbreviations.

  7. 7

    What are the guidelines for using lists effectively?

  8. 8

    You've addressed an email to all your employees including the Regional Sales Manager. In which heading would you put it in?

  9. 9

    Consider the subject of this e-mail “New color printer that will met your needs.” Choose the best tone in which to compose it.

  10. 10

    As the Marketing Coordinator, you report directly to Bret Townsend. The two of you have a friendly but professional relationship. What tone should you use?

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