Quiz: True/False Business Etiquette Quiz

1

A firm handshake is only offered to a business man, not a business woman.
- True
- False
2

Changing a meeting location can often change the attitude of the meeting.
- True
- False
3

Should I rise and shake hands when someone comes into my office.
- True
- False
4

After work, a friend and I are going directly to dinner. I can wear a special necktie or an evening outfit to work.
- True
- False
5

I have to send a thank you note to a client. It’s OK, to send them a Thank You e-mail.
- True
- False
6

Socially, a man should wait for a woman in business to offer her hand.
- True
- False
7

The person you most want to honor is always mentioned first in an introduction.
- True
- False
8

When in an elevator and people in the back want to get out on their floor, I should step out of the elevator to make room for them.
- True
- False
9

A decisive statement can be negated by weak body language.
- True
- False
10

It is easier to influence others in person than over the phone or by letter.
- True
- False
11

The best way to handle a chit-chatter is to stand up and walk toward the door.
- True
- False
12

Heaving your shoulders and shooting a cryptic look can be a stronger message than a verbal one.
- True
- False
13

The use of silence is a powerful way to establish presence.
- True
- False
14

Taking notes at a meeting is rather rude because you must break eye contact to do it.
- True
- False
15

At a meeting, make eye contact with each person until you have determined the color of his or her eyes.
- True
- False
16

The office grapevine is 50 percent accurate.
- True
- False
17

Less than 1 percent of the population can keep a secret.
- True
- False
18

Keeping up with a client’s sport or family interest is a form of courtesy.
- True
- False
19

It is impossible to be considered sophisticated without a working knowledge of manners.
- True
- False
20

Reacting to someone’s embarrassment by trying to share in the blame or relating to it as something you have done in the past is a gracious gesture.
- True
- False
21

E-mail is one of the best methods to communicate subtle, complex or personalized information.
- True
- False
22

Cell phones are an excellent business tool that can be used in any environment to move business or personal issues forward.
- True
- False
23

Standing up while on the phone will increase the quality of your voice.
- True
- False
24

Eating a one-course meal before a business event is considered smart if you have a large appetite.
- True
- False
25

When you answer the phone, people can tell a lot about you just by the sound of your voice.
- True
- False
26

When invited to play sports with a client, be honest about your playing ability.
- True
- False
27

My name is mispronounced when I’m being introduced, I immediately correct the person who is making the introduction.
- True
- False
28

When introducing the president of my company to our client, the president’s name is mentioned first.
- True
- False
29

E-mails are not like letters and they are not important, so I don’t have to be careful about my grammar or spelling.
- True
- False
30

We don’t have to worry about correct grammar when sending e-mails.
- True
- False

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True/False Business Etiquette Quiz

A firm handshake is only offered to a business man, not a business woman.

Changing a meeting location can often change the attitude of the meeting.

Should I rise and shake hands when someone comes into my office.

After work, a friend and I are going directly to dinner. I can wear a special necktie or an evening outfit to work.

I have to send a thank you note to a client. It’s OK, to send them a Thank You e-mail.

Socially, a man should wait for a woman in business to offer her hand.

The person you most want to honor is always mentioned first in an introduction.

When in an elevator and people in the back want to get out on their floor, I should step out of the elevator to make room for them.

A decisive statement can be negated by weak body language.

It is easier to influence others in person than over the phone or by letter.

The best way to handle a chit-chatter is to stand up and walk toward the door.

Heaving your shoulders and shooting a cryptic look can be a stronger message than a verbal one.

The use of silence is a powerful way to establish presence.

Taking notes at a meeting is rather rude because you must break eye contact to do it.

At a meeting, make eye contact with each person until you have determined the color of his or her eyes.

The office grapevine is 50 percent accurate.

Less than 1 percent of the population can keep a secret.

Keeping up with a client’s sport or family interest is a form of courtesy.

It is impossible to be considered sophisticated without a working knowledge of manners.

Reacting to someone’s embarrassment by trying to share in the blame or relating to it as something you have done in the past is a gracious gesture.

E-mail is one of the best methods to communicate subtle, complex or personalized information.

Cell phones are an excellent business tool that can be used in any environment to move business or personal issues forward.

Standing up while on the phone will increase the quality of your voice.

Eating a one-course meal before a business event is considered smart if you have a large appetite.

When you answer the phone, people can tell a lot about you just by the sound of your voice.

When invited to play sports with a client, be honest about your playing ability.

My name is mispronounced when I’m being introduced, I immediately correct the person who is making the introduction.

When introducing the president of my company to our client, the president’s name is mentioned first.

E-mails are not like letters and they are not important, so I don’t have to be careful about my grammar or spelling.

We don’t have to worry about correct grammar when sending e-mails.

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