Quiz: Unit 3 eCommerce

1

Which of the following is NOT true about big box retailers?
- Their distribution systems allow to keep costs low
- They do not sell food items
- They started operation in the 1980s
- Wal-Mart, K-Mart are examples of this retail structure
2

Discount stores
- never advertise or use promotions
- are not able to offer low prices because merchandise is shipped long distances
- are not located in other countries
- have been under criticism because of its effect on locally owned businesses
3

A Smart Card is used for a specialized transaction such as a toll booth or bus fare.
- True
- False
4

Which of the following is not an example of a service retailer?
- fast food restaurants
- pet groomer
- auto mechanics
- laundry services
5

The most highly used method of payment in e-tailing is
- electronic funds transfer
- PayPal
- gift certificates
- credit cards
6

A disadvantage of online shopping
- pictures of merchandise are never available
- shipping time is usually 14-21 days
- must be 21 to buy online
- cannot examine merchandise
7

A cross-sell hyperlink on a travel site would link you to another travel site.
- False
- True
8

Specialty stores
- began in the 1800s
- sell the most expensive items
- have employees with expertise in the specific product/services sold
- always advertise in national magazines
9

An upsell link on Dell Computers would show computers with higher processing speeds and more storage space.
- True
- False
10

Which of the following is not a category of retailers?
- specialist stores
- department stores
- service retailers
- pawn shops
11

A digital certificate is a computer file that verifies the authenticity of online businesses.
- True
- False
12

Which of the following is an example of a non-store retailer?
- free on-line tech support
- pay-at-the-pump gas stations
- vending machines
- libraries
13

Encryption
- is an Egyptian language
- scrambles customer info
- is only used mid-eastern countries
- is a form of cremation
14

A distinguishing characteristic of a wholesaler is
- they are subsidized by government increment financing
- they only sell large quantities
- they provide merchandise to retail stores
- they are only located in large cities
15

An example of a promotion link on a travel site might be "Hot Travel Deals".
- False
- True
16

Category killers retail stores
- categorize all their products by excellent, good, and fair quality
- are on-line stores that only sell to organizations
- Carry a diverse product line
- Carry a specialized product line
17

Which is not an example of merchandising options in eCommerce?
- zoom photos which show details
- option to order sample merchandise
- color change interfaces
- video clips
18

An advantage of online shopping
- available 24/7
- must be picked up at local post office
- limited sizes/colors available
- cannot return merchandise
19

A recommendation link on Blockbuster would list other movies I might like after I have chosen a movie.
- True
- False
20

Department stores
- never offer services, only products
- are locally owned, not chain stores
- exhibit heavy use of promotions and sales
- can only sell one brand

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Unit 3 eCommerce

Which of the following is NOT true about big box retailers?

Discount stores

A Smart Card is used for a specialized transaction such as a toll booth or bus fare.

Which of the following is not an example of a service retailer?

The most highly used method of payment in e-tailing is

A disadvantage of online shopping

A cross-sell hyperlink on a travel site would link you to another travel site.

Specialty stores

An upsell link on Dell Computers would show computers with higher processing speeds and more storage space.

Which of the following is not a category of retailers?

A digital certificate is a computer file that verifies the authenticity of online businesses.

Which of the following is an example of a non-store retailer?

Encryption

A distinguishing characteristic of a wholesaler is

An example of a promotion link on a travel site might be "Hot Travel Deals".

Category killers retail stores

Which is not an example of merchandising options in eCommerce?

An advantage of online shopping

A recommendation link on Blockbuster would list other movies I might like after I have chosen a movie.

Department stores

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