Delta Quiz Part 2.

Created by Reobert |

Hi again..! Welcome to Delta Quiz Part II.

  1. 1

    Where do I click to change the Activity Tiers?

  2. 2

    What is the Activity Sub Title for Normal Transfer?

  3. 3

    What is the status of the Copied Activity for Dispatch Creation?

  4. 4

    Under what tab in Delta do I create the "Quick Call Log" in case Customer Reached Dell in Error?

  5. 5

    Where do I click to check the Dispatch Status in Delta?

  6. 6

    I create SR for Quick Call under what tab?

  7. 7

    When we update the Caller's info, does it get updated on the Records too?

  8. 8

    When an agent changes the System/bays, what is the first thing he/she needs to do at login?

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