Delta Quiz Part III

Created by Reobert |

Welcome Back to Delta Quiz. This is Part III....!!!

  1. 1

    Which button do I click to search for Knowledge Articles?

  2. 2

    Under what Tab do I check the Warranty Information?

  3. 3

    Where do I look for Knowledge Article Link?

  4. 4

    Which Button will you click to link an activity after selecting the same?

  5. 5

    An Orphan Activity is:

  6. 6

    What do we call PDS (in Dellserv) in Delta?

  7. 7

    Under what Tab do I find Old Dellserv Cases?

  8. 8

    44. What will be the status of SR # that I need to choose if customer is not reachable after 3 attempts?

  9. 9

    How do I log a internal caller ( CCO, Manager, L2 calls on my extension)?

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