Admissions Examination: Inquiries

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There are three sections to the Admissions Examination: Inquiries, Conversation, and Registration/Application. You are currently taking: Inquiries. After taking the examination please "screen capture" or highlight, copy and past (into an email) the results of your examination and email to the Director of Admissions. Thank you.

1

Inquiries are the property of:
- School based employees
- The Admissions Representative or Campus Director
- The source of advertising
- The company
2

An Open Inquiry is defined as:
- An inquiry without definitive follow-up activity established
- An inquiry at least 14 days from generation
- A student that has not registered for a class
- An inquiry that has been interviewed
3

Open Inquiries may be:
- None of the choices provided
- Placed in a No Interest File before reporting
- Placed in the Admissions Manual
- Reported as Non-Workable
4

The Weekly Representative's Report should
- Be generated daily
- Reflect all the inquiries provided to a Representative or Director
- Match AccTrack each day and week
- Reflect personal information as in the Appointment Book
5

Inquiries may be located in:
- Special drawers in the Admissions area
- On the desk in organized specific piles
- The Inquiry File Box
- The Personal Appointment book
6

Fixed Inquiries:
- All of the choices provided
- Can become Open Inquiries
- Should be organized in the Inquiry File Box system
- Can last more than 14 days in this category
7

Open Inquiries should:
- Not be in this category for more than 14 days or less
- Be sent No Interest letters
- Not be reported until they are contacted
- Last a long time
8

Inquiries are defined as:
- May not be reported if they are not interested
- Request for information
- Are sometimes not reported if they are not reached in the same week that they were received
- Defined by the Representative or the school
9

Inquiries can become stronger with:
- Workage
- Time
- Filing them by date
- Organization
10

Organization takes:
- Pictures and graphs
- Structure
- Time
- Management
11

Inquiry Conversation reflects:
- Work and focus
- Advertising effectiveness
- Registration disposition and follow through
- Subjective inquiry information
12

The Cost Per Graduate (CPG):
- Related to seasonal fluctuations
- Is only a management concern
- Reflects attention to Conversion, Start Rate, and Retention factors
- None of the choices provided
13

Advertising:
- Generate inquiries
- Is part of the Appointment Setting Rate
- Controls Inquiry Conversation
- Is related to Commitment Rate
14

Inquiry Conversation of an inquiry reflects:
- Everything that happens with an inquiry
- Good and effective workage only
- None of the choices provided
- Subjective Admission's only
15

Open Inquiries are:
- All of the choices provided
- Damaging to the success of students and schools
- Waste students and employees tims, energy, and efforts
- Dependent on the assertiveness of the Admissions function
16

Open Inquiries are sorted by:
- Last name first
- The day of the week
- Advertising relationship
- Subjective evaluation(s)
17

AccuTrack reported calls:
- Are always inquiries
- Can be used to provide subjective decisions
- Reflect all inquiries to a school
- Reflect a potential to grow a school
18

Accurate Inquiry reporting:
- Causes distress in the Admissions process
- Provides management with tools to use against employees
- Generates confusing reports
- Provides measurement tools to recognize achievement(s)
19

Fixed Inquiries are alphabetized to:
- Organize fixed activities for upcoming time frames
- Help organize piles on desks
- Help provide a substructure to the sourced inquiries
- None of the choices provided
20

Inquiry reporting accuracy reflects:
- All of the choices provided
- Business planning
- Two of the four (50%) business planning calculations
- Advertising purchases

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Admissions Examination: Inquiries

Inquiries are the property of:

An Open Inquiry is defined as:

Open Inquiries may be:

The Weekly Representative's Report should

Inquiries may be located in:

Fixed Inquiries:

Open Inquiries should:

Inquiries are defined as:

Inquiries can become stronger with:

Organization takes:

Inquiry Conversation reflects:

The Cost Per Graduate (CPG):

Advertising:

Inquiry Conversation of an inquiry reflects:

Open Inquiries are:

Open Inquiries are sorted by:

AccuTrack reported calls:

Accurate Inquiry reporting:

Fixed Inquiries are alphabetized to:

Inquiry reporting accuracy reflects:

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