MSP Help Desk - Delta Air Lines - Week #1 - Quiz #1

3 Responses | Created by PamelaHegstrom |

Welcome to the MSP Help Desk for Delta Air Lines! We're glad you're here! Throughout your training we will provide a series of reviews, quizes and tests to assist in your understanding of our business and common practices.

This is your first quiz and it is five questions in length. The goal for this quiz is a score of 80% or better and you will have 10 minutes to complete the quiz. You can do it!

  1. 1

    What are the names of your trainers?

  2. 2

    What are the names of the Manager and the Supervisors?

  3. 3

    What number do you call into if you are going to be late or sick?

  4. 4

    True or False: There are two Help Desk Locations

  5. 5

    True or False: Gary Wilkie is the backbone of the MSP Help Desk

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