Airline Travel Survey

When you book a flight, what influences your decision most?

• Carrier
• Arrival or Departure Time
• Cost
• Travel Time (Stopovers vs. Non-Stop)
• Safety Record
• Service and Reliability

How do you usually book your airline tickets?

• Online travel site (Expedia, Orbitz, etc)
• Go to a travel agent`
• Book directly through the airline

Do you choose your seats when booking a flight?

• Yes, I choose specific seats
• No, I just take what they give me

Do you have a preference of where you sit on an airplane?

• Yes, window seat
• Yes, middle seat
• Yes, aisle seat
• Yes, emergency row
• No preference

Do you take any medications to help you travel more comfortably?

• Yes, a sleep aid
• Yes, a motion sickness medication
• Yes, alcohol
• No medications

Do you check your bags with the airline when you travel?

• Yes, always
• Yes, sometimes
• No, Never

Have you ever had an airline lose your luggage?

• Yes
• No

Which of these airlines have you flown in the past year?

Please select all that apply.

• Air Tran
• American Airlines
• Continental Airlines
• Delta Air Lines
• JetBlue
• Northwest Airlines
• United Airlines
• US Airways
• Southwest Airlines

Do you belong to any frequent flier programs?

• Yes, just for my preferred carrier
• Yes, for multiple carriers
• No

How long before your scheduled departure do you typically arrive at the airport?

• Less than 30 minutes
• 30 minutes to one hour
• More than one hour