Primary Survey for PayPal

Gender

• Male
• Female

Marital Status

• Single
• Married

Please check the highest year of school completed

• High school graduate
• College undergraduate
• College graduate
• College graduate + higher education

Do you own a Smartphone?

• Yes
• No

Describe your Phone

• iPhone
• Android
• Blackberry
• Non-Smartphone

Does your phone have a data plan?

• Yes
• No

If you could leave one personal item at home and still get through your day without it, what would it be?

• Wallet
• Cell phone
• Cash
• Credit card

What type of applications do you own on your Smartphone? Leave blank ones you do not own

Please select all that apply.

• Games
• Coupons
• Social Networking
• Stores
• Banking

Please select one to describe your phone usage with 1 being Low Phone Usage and 10 being Heavy Phone Usage

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10

How likely are you to make a purchase using your phone?

• Very likely
• Somewhat likely
• Neither likely or unlikely
• Somewhat unlikely
• Very unlikely

What category would you group yourself in?

• Very technologically savvy
• Moderately technologically savvy
• Basic knowledge of technology
• No real technological knowledge

Have you ever used a coupon from your Smartphone to purchase an item?

• Yes
• No

Have you ever bought a tech product/gadget on the day it came out?

• Yes
• No

I often research a tech product before I buy it?

• Strongly agree
• Agree
• Disagree
• Strongly Disagree

How much would you trust an online banking application on your smart phone to handle your money?

• Very trustworthy
• Somewhat trustworthy
• Neither trustworthy or untrustworthy
• Somewhat untrustworthy
• Very untrustworthy

What type of online shopper are you

• Frequent online shopper
• Regular online shopper
• Occasional online shopper
• I have never shopped online

Have you ever shopped at these online stores? Check all that apply

Please select all that apply.

• Ebay
• Amazon
• Etsy
• Bestbuy

Please choose the two options who you feel are the most secure in online mobile banking

Please select all that apply.

• American Express
• Chase Bank
• Google Wallet
• Paypal

If you were told that your Smartphone could potentially get rid of your wallet the first thing that comes to your mind is

• Security issues
• Laziness
• Convenience
• Exactly what I want

Which of the following items do you take with you when shopping? Check all that apply

• Customer loyalty card
• Coupons
• Cell phone
• Credit Card

When you think of PayPal what comes to mind

• Ebay
• Manages banking accounts
• Middle man for money transfers
• I've never heard of PayPal

How likely are to purchase anything using your PayPal application?

• Very likely
• Somewhat likely
• Neither likely or unlikely
• Somewhat unlikely
• Very unlikely

Assess this statement: PayPal is a middleman for online and mobile financial transactions. 5 represents a strong level of agreement, while -5 represents a strong level of disagreement

• +5
• +4
• +3
• +2
• +1
• -1
• -2
• -3
• -4
• -5

PayPal has released a Smartphone application for mobile payments. Choose your top 3 expectations from such a product

Please select all that apply.

• Security
• Reliability
• Fast
• Easy to manage
• Good customer service
• Free

What have you used PayPal for?

• Business
• Personal
• Both
• Neither

If likely or possible, how long do you imagine it would take you to adopt this application

• Would download on release
• 1-2 months
• 3-6 months
• 7 months- 1 year

What benefits would a Smartphone payment service provide you?

Please select all that apply.

• Less chaos, more organization
• Be a first adopter of a new trend/Seem more tech savvy to others
• Easy payments
• Never have to worry if I forget my wallet