Secondary Survey for PayPal

Gender

• Male
• Female

Please check the highest year of school completed

• High school graduate
• College undergraduate
• College graduate
• College graduate + higher education

Do you own a Smartphone?

• Yes
• No

Describe your Phone

• iPhone
• Android
• Blackberry
• Non-Smartphone

Does your phone have a data plan?

• Yes
• No

Please choose the top 3 uses of your phone for an average day

Please select all that apply.

• Email
• Texting
• Internet
• Mobile banking
• Calling

What type of applications do you own on your Smartphone? Leave blank ones you do not own

Please select all that apply.

• Games
• Coupons
• Social Networking
• Stores
• Banking

Please select one to describe your phone usage with 1 being Low Phone Usage and 10 being Heavy Phone Usage

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10

How likely are you to make a purchase using your phone?

• Very likely
• Somewhat likely
• Neither likely or unlikely
• Somewhat unlikely
• Very unlikely

What category would you group yourself in?

• Very technologically savvy
• Moderately technologically savvy
• Basic knowledge of technology
• No real technological knowledge

Have you ever used a coupon from your Smartphone to purchase an item?

• Yes
• No

Have you ever purchased a product using a mobile Application?

• Yes
• No

How much would you trust an online banking application on your smart phone to handle your money?

• Very trustworthy
• Somewhat trustworthy
• Neither trustworthy nor untrustworthy
• Somewhat untrustworthy
• Very untrustworthy

What type of online shopper are you?

• Frequent online shopper
• Regular online shopper
• Occasional online shopper
• I have never shopped online

Choose the biggest stressor in your life

• Work
• School
• Children
• Maintaining the house
• Marrige
• Social life

Please choose the top 2 items you would always bring with you when shopping

Please select all that apply.

• Keys
• Wallet
• Purse
• Cell Phone

Choose the number that reflects how often you go shopping, with 1 being Never and 5 being Very Often

• 1
• 2
• 3
• 4
• 5

Which of the following items do you take with you when shopping? Check all that apply.

Please select all that apply.

• Consumer loyalty card
• Coupons
• Cell phone
• Credit card

Do you believe that Smartphones could be used as a way to pay for an item or paying back a friend/family member? Chose a number, with 1 being low believably and 10 being high believability

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10

Please select the top 2 services you perceive to be the most secure for online mobile banking

Please select all that apply.

• American Express
• Chase Bank
• Google Wallet
• PayPal

Check all that apply. If you were told your smart phone could potentially get rid of your wallet, the first thoughts/questions/concerns that come to your mind are

Please select all that apply.

• Security issues
• Laziness
• Convenience
• This is exactly what I want

When you think of the PayPal service what comes to mind?

• Ebay
• Managing bank accounts
• Middle man for money transfer
• I've never heard of PayPa